While heading home from work, Tyler got into a serious collision that demanded orthopedic surgery, and a period of...

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While heading home from work, Tyler got into a serious collision that demanded orthopedic surgery, and a period of short-term disability. While he recovered, his job was protected by FMLA. Because his disability carrier and FMLA administrator were one and the same, the paperwork was simple and his claim approvals consistent. While recovering from his physical disability, Tyler developed a fear of driving. His claim manager encouraged him to seek counseling through his company's EAP program, which ultimately enabled him to overcome his fear. With all the support and assistance he received, Tyler was able to make a full recovery and return to work full time. And because of his timely recovery and return to work, his employer was able to minimize loss in productivity and reduce costs due to absenteeism.

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Finding out she had cancer was a shock, but Diane was prepared for the temporary loss of income because she had...

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Finding out she had cancer was a shock, but Diane was prepared for the temporary loss of income because she had group disability insurance. So while out on STD, Diane didn't have to worry about how she would pay her bills. Additionally, her claims manager remained in constant communication, making the transition to LTD easy.

And working together with the claims manager and her employer, Diane was able to create a part-time schedule that accommodated her chemotherapy. She utilized her company's EAP to find less expensive child care. With American General, Diane found the entire claims process to be easier, more efficient and a lot less stressful. So every step of the way Diane felt fully covered. Her employer was satisfied too, knowing that through her timely return to work, they were increasing productivity while reducing costs due to absenteeism.

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